As a result of completing this module, students will be able to:
- Analyze the relational and content-related elements of an example and a previously experienced conflict
- Apply Fisher and Ury’s method to solving conflict
- Reflect on their conflict style and ability to manage conflict
Due Date Overview
|Work||Due Tuesday: 11/4||Due Friday: 11/7|
|Required Reading||Chapter 10 (Handling Conflict)||None|
|Learning Activities||Office Space Case Study | Blog Post||Participation|
- Northouse, P. G. (2009). Introduction to leadership: Concepts and practice. Los Angeles: Sage Publications. Chapter 10, Handling Conflict
Due Tuesday, 11/4
- Office Space Case Study: Review case study 10.1, “Office Space,” in the text and answer the required questions by replying to 3 of 5 questions on page 253. You will post your response below where it says “Leave a Comment”
- Blog Post – Getting Real, Your Conflict Style & Experience
- Take the Conflict Style Questionnaire located in the text and/or the following online assessment http://academic.engr.arizona.edu/vjohnson/ConflictManagementQuestionnaire/ConflictManagementQuestionnaire.asp
- Write an analysis of how your dominant and less dominant conflict styles affect your leadership abilities and outcomes. How might using a different conflict style improve the outcomes? How might using a different conflict style improve the outcomes? Provide specific examples to support your argument.
- Describe an actual conflict you had with a family member, roommate, or coworker (please use pseudonyms and/or feel free to make your post private and send me the password if you prefer).
- Describe the positions and interests of you and the other person in the conflict. Describe how you could fractionate the conflict.
- Using Fisher and Ury’s methods, describe how you could separate the person from the problem and how you could work together to address the conflict.
- How could you have helped the other person in the conflict save face? How could the other person help you save face?
Due Friday, 11/7 (before class)
- Participation: Respond to at least TWO of your classmate’s responses to the Office Space Case Study and Blog Post. When reading your colleague’s post, be mindful. Do you agree or disagree with their assessment of the reading/perspectives? Why? Is there something your colleague missed that would help inform his/her post? Do you have questions that are unanswered after reading their post? Have we/you read another article that offers different insight into the topic? If so, how would that author feel about your classmate’s post?
Leadership Learning Module Draft – Based on decisions made during our face-to-face session held on October 31, 2014. Our Leadership Learning Module Roadmap is located here.